Why
Should I choose ACISI?
ACISI staff has over 55 years of
combined law enforcement, investigative and security experience.
At ACISI, our professionalism and qualifications exceed most private
security firms operating in the greater Washington Metropolitan
area. We take pride in the work we perform and the serviceswe provide
to each of our individual clients.
Is
ACISI licensed and insured?
ACISI is a fully licensed private
investigation business with the Virginia Department of Criminal
Justice Services. Our Virginia DCJS license number is VA DCJS#11-3942.
We are also fully insured, as required by Virginia law. Each of
our investigative personnel have passed local, state, and national
background checks, and exceeded the minimum mandated training requirements
of the Virginia Department of Criminal Justice Services.
What
is the cost for services?
ACISI examines each client's needs and requirements on an individual basis. Initial consultations are free and clients are informed of fees for service after fully examining each individual's case requirements. Specialized pricing, retainers, one time fees, and hourly rates may or may not apply. "I am not going to spend your money without you knowing it" is a general protocol for ACISI staff.
What
is the turnaround time for services?
Promising a predetermined turnaround
and select case completion times would be irresponsible, before
consultation: however ACISI prides itself on prompt professional
services for all clients. ACISI holds a distinct reputation for
quality services. Clients may be assured that their cases will be
handled efficiently and effectively.
How
do I know when I need the services of a Private Investigator?
When you need an objective professional
to gather and document facts to be used as evidence on cases without
bias, opinion, supposition or surmise. The nature of the investigation
will promote the analysis and preparation of all facts to assist
the client with the understanding of the truth. Private Investigators
have access to information that unlicensed individuals do not have.
They also have the expertise to determine where to go and what sources
to access when conducting investigations. Hiring a Private Investigator
is not unlike hiring a lawyer or other professional. They possess
the training and expertise to reconize the leads in order to follow
the path in different investigative specialties. If necessary, we
will refer clients to a specialized agency in order to achieve the
professional and competent investigation.
Will
the investigation be kept confidential?
ACISI Investigators conduct all
investigations professionally, with the utmost discretion to assure
our clients complete confidentiality and case integrity. Confidentiality
is maintained to the fullest extent allowed by law. In some domestic
cases certain case details and facts may only be provided to a client's
retained attorney. ACISI recognizes the volatile nature of some
domestic matters and maintains strict ethical standards concerning
access to certain types of information.
In order to perform background checks
and research information on particular individuals, clients should
understand that certain information is governed by state and federal
privacy regulations. Certain information, such as credit histories,
may not be released except for specific defined lawful purposes.
ACISI follows all federal and state regulations. ACISI has access
to a multitude of informational sources to perform extensive and
complete background investigations. Whether you are hiring new employees,
leasing property, entering into a business transaction, or contemplating
marriage, clients may be assured that timely accurate information
will assist in making the right decision.
Will
I be kept informed of the progress of the investigation?
Quite simply, "Yes." During
each phase of the investigation, whether or not facts are confirmed
or uncovered, ACISI staff keeps its clients informed. Certain case
information must be routed through an individual's attorney's office
for ethical and legal purposes but in these cases, clients are provided
with up-to-date case status information.
What would facilitate the initial consultation with ACI?
In order to take advantage of the initial free consultation we recommend you to bring all documents necessary to initiate the investigation. The initial assessment of the facts and strategy used to investigate the matter at hand is based on documents, personal information, addresses, phone numbers and any other particulars that apply to the case. If it is an employment background check have a signed release form with the applicants' personal information to allow us to conduct the investigation.
How does ACI start an investigation?
ACI values the opportunity to serve
each client and for that reason we recommend a meeting “in
person” during the first consultation. There are a couple
of reasons for such meeting:
(a) To establish a “comfort zone” where you as a client
recognize that the investigation is based on a “Team”
effort and your cooperation is essential.
(b) To illustrate the fact that we work in conjunction with clients
and your attorney. We take pride in the equation: “Client-Private
Investigator-Attorney”.
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